Privacy Policy

This Privacy Policy provides you with details of how we collect and process your personal data through your use of our site, www.digitalsolutionsagency.au.

Digital Solutions Agency (“business”, “I”, “we”, or “us”) respects and is committed to protecting your privacy with this policy.

This Privacy policy applies to our information collection and uses the following practices;

Online, when you visit this website
Offline, when you provide information to us

ACCEPTANCE OF TERMS

By using this website or by clicking, you accept or agree to the Terms of Use; if and when this option is made available, you accept and agree to be bound and abide by this Privacy Policy.

By providing us with information offline, you are also agreeing to and bound by this Privacy Policy.
By providing us with your data, you warrant to us that you are over 13 years of age.

If you do not agree to the Privacy Policy, please do not access or use this website.

WHEN DIGITAL SOLUTIONS AGENCY COLLECT INFORMATION

During your interaction with this website, we will gather information about you, either through voluntary actions or automatic processes. Rest assured that your privacy and data are treated with utmost professionalism and care.

Below is the information we collect:

1. Personal Information we collect

When signing up for newsletters, registering interest in our services through the “contact us” feature, completing specific service questionnaires, or making purchases, you may be required to provide personal information, including your name, address, email address, and phone number.

This information only will be collected when visitors of the website provide such information voluntarily.

2. Order or Purchase information

When you place an order, you must provide us with certain information about the products and services you are seeking to purchase.

3. Billing Information

When making a purchase, you will need to provide specific information, as mentioned above. This may include but is not limited to your debit card number, credit card number, expiration date, billing address, activation codes, and similar details. It’s important to note that while we will have access to your billing information, it will also be collected and processed by our third-party payment vendors in accordance with their respective privacy policies and terms of use.

4. Other information

We may collect additional information. Other information may include;

From You. The website offers different options for users to provide information. We gather user-provided information through form submissions, contact form communication, survey responses, search queries, feedback, and when placing orders for products or services on the website.
From Your Activity. While browsing our website, we utilise automatic data collection technologies, such as Google Analytics, to gather specific information pertaining to your device, browsing behaviour, and patterns. This typically encompasses details regarding your location, traffic movement on our website, as well as any communications between your computer and our platform. Additionally, we collect data on the type of computer, internet connection, IP address, operating system, and browser type you utilise.

The automatically collected information is utilised for statistical purposes and contains no personal data. We utilise this data to enhance our website and service offerings. If you voluntarily provide personal information, our systems associate it with the automatically collected data.

USE OF COOKIES AND PIXELS

Our website, like other commercial websites, employs a standard technology called “cookies” and server logs to gather information about how our site is utilised. The data collected through cookies and server logs may encompass the date and time of visits, pages viewed, duration of site visits, and websites visited before and after ours, as well as your IP address.

A cookie is a small text document, usually containing an anonymous unique identifier. When you visit a website, the site’s computer requests permission from your computer to store this file in a designated section of your hard drive specifically allocated for cookies. Your browser allows each website to send its own cookie to your browser if your browser’s preferences permit it. However, to safeguard your privacy, your browser only allows a website to access the cookies it has already sent to you, not those sent to you by other sites.

The Business retains the right to utilise technological equivalents of cookies, such as social media pixels. These pixels enable social media sites to track visitors to external websites, tailoring the advertising messages users see when visiting the respective social media platform. The Company reserves the right to use these pixels in compliance with the policies of the relevant social media sites.

EMAIL INFORMATION

If you opt to correspond with us via email, we shall retain the content of your email messages along with your email address and our responses. We provide the same safeguards to these electronic communications as we do for information received online, via mail, and over the telephone.

This policy also applies when you register on our website, submit forms using your email address, or make a purchase on this site. For more details, please refer to our email policies below.

DISCLOSURE OF YOUR INFORMATION

As a standard practice, we do not sell, rent, lease, or otherwise transfer any information collected, whether automatically or through your voluntary action.

We may disclose your personal information to our subsidiaries, affiliates, and service providers to provide our services to you.

When necessary to enforce our terms of service or any other agreement between you and the Business, we may disclose your personal information to a third party, including a lawyer or collection agency.

Questions? hello@digitalsolutionsagency.au

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